Terms of Use

Welcome to the WiTaxi website. By using our services, you agree to abide by the following terms and conditions. Please read them carefully before making a reservation or using our transportation services.

1. Services provided

WiTaxi offers private transportation services, including airport transfers, business trips, sightseeing tours, and other personalized services. We are committed to providing quality service and to meeting our commitments of safety, punctuality, and comfort.

2. Reservation and confirmation


To book a transport, you must submit a quote request via our website or by contacting our customer service. Please note that you must provide us with accurate and complete information when booking.

3. Customer Responsibilities


The customer is responsible for the accuracy of the information provided during the booking. Any errors regarding the departure address, arrival address, or other essential details must be reported immediately to WiTaxi.

4. Rates and payment


Rates are set based on the type of service, distance, and duration of the trip. Payments can be made by credit card, bank transfer, or any other payment method accepted by WiTaxi. Payment must be made before or after the service, depending on the specific conditions of the reservation.

5. Cancellations and modifications


Cancellations or changes to bookings must be made within a specific time frame, usually 24 hours before the scheduled trip, to avoid additional charges. In case of late cancellation, charges may apply.

6. Customer Behavior and Conduct


Customers must behave respectfully and follow the driver’s instructions during the trip. Any inappropriate conduct, such as violent or disruptive behavior, may result in cancellation of the service without refund.

7. Limitations of liability


WiTaxi cannot be held responsible for delays or incidents due to circumstances beyond our control, such as extreme weather conditions, strikes, or unforeseen road closures.

8. Changes to the Conditions


WiTaxi reserves the right to modify or update its terms of use at any time. It is your responsibility to regularly consult this page to be informed of updates. 9. Applicable law and dispute resolution These conditions are governed by the laws in force in the country where WiTaxi operates. In the event of a dispute, the parties undertake to seek an amicable solution. Failing this, the dispute will be submitted to the jurisdiction of the competent courts.